Once you have placed an order. You will immediately get an email or an SMS on your registered contact details. If you do not get an email or a SMS within 2 hours, kindly contact us through the contact us page on the website. 

Once your order is packed and shipped, you will receive an email or an SMS with tracking details on your order. We normally ship within 1 day of order placement. 

Yes, we charge a shipping fee of Rs.150 for COD orders.

• Please check if all the entered details are correct and try again
• If your bank account is debited even after payment has failed. Kindly write to us at cuttlefish.info@cuttlefishstore.com.

Yes, COD orders take an extra 1-2 days from the normal delivery timeline to deliver. However, we try our best to ship and deliver the order within the estimated delivery date. 

Yes, you can request for a change in shipping address within 2 hours of placing the order. You can request the same through the contact us page or send a msg to 9740064546.

For prepaid orders we do not charge any shipping charges on any of our products. 

You can request for a return only in cases where the product received by you is wrong or damaged. Otherwise returns are not accepted but you will be allowed to exchange for a product of your choice. You can request the same through the contact us page or send a msg to 9740064546. Kindly go through our returns policy for more details. 

• Raise a exchange request through our contact us page or email us at cuttlefish.info@cuttlefishstore.com
• Along with a valid reason kindly provide the respective photographs to validate the return
• Once we receive the details, we will validate and communicate the status of the return request to you. 
• For further details kindly refer our return policy. 

Yes, you can exchange the product for a change in size or color.